HotelConnects bridges 3rd-party data sources with your customer-hosted systems through a single middleware layer. One integration point for PMS, PBX, room control, POS, and guest messaging. HotelConnects 通过单一中间件层，将第三方数据源与客户自建系统桥接在一起。一个集成点覆盖 PMS、PBX、客房控制、POS 和宾客消息。
To Unify Data Everywhere无处不统一
Instead of every vendor connecting directly to every other system, Synreware provides adapters that normalize, route, and dispatch events across your entire hotel technology stack.Synreware 为每个供应商提供统一的适配器，对事件进行标准化、路由和分发，覆盖您的全部酒店技术栈。
Connect with Oracle OHIP, Mews, Apaleo, FIAS, HTNG, Amadeus, and more. Receive reservation, guest profile, room status, and check-in/out events in real time.连接 Oracle OHIP、Mews、Apaleo、FIAS、HTNG、Amadeus 等平台。实时接收预订、宾客档案、客房状态和入住/退房事件。
Sync with Lutron, Telkonet, InnCom, Interel, and IRU systems. Automate lighting, thermostat, DND/MUR, and occupancy state based on PMS events.与 Lutron、Telkonet、InnCom、Interel 和 IRU 系统同步。基于 PMS 事件自动控制灯光、温控、勿扰/请即清理和入住状态。
Provision guest phone accounts on check-in, reset passwords, purge users on check-out. Supports FIAS PBX, MQTT dispatcher, PBX webhooks, and alert services.入住时自动配置宾客电话账户，退房时清除用户。支持 FIAS PBX、MQTT 分发、PBX Webhook 和告警服务。
Deploy HotelConnects, connect your systems, and let the middleware handle the rest.部署 HotelConnects，连接您的系统，让中间件处理其余一切。
Install HotelConnects and configure adapters for each vendor system. Supports REST, GraphQL, TCP, ODBC, and file-based protocols.安装 HotelConnects 并为每个供应商系统配置适配器。支持 REST、GraphQL、TCP、ODBC 和基于文件的协议。
Events are normalized and routed through RabbitMQ message dispatching. Check-in triggers room activation, PBX provisioning, and guest messaging automatically.事件通过 RabbitMQ 消息分发进行标准化和路由。入住自动触发客房激活、PBX 配置和宾客消息发送。
Monitor integration health with centralized logging (NLog, log4net), real-time alerts, and multi-property dashboards.通过集中日志（NLog、log4net）、实时告警和多物业仪表盘监控集成健康状态。
Every feature is designed around the real-world demands of multi-vendor hotel environments.每项功能都围绕多供应商酒店环境的实际需求设计。
RabbitMQ-powered asynchronous dispatching handles check-in, check-out, room move, guest profile updates, and room status changes with zero message loss.基于 RabbitMQ 的异步分发机制处理入住、退房、换房、宾客档案更新和客房状态变更，零消息丢失。
Authenticated webhook receivers for cloud PMS/POS platforms. RSA key management and token-based auth built in.为云端 PMS/POS 平台提供经认证的 Webhook 接收器。内置 RSA 密钥管理和令牌认证。
Environment-specific and property-specific configuration per service. Deploy across hotel chains with isolated tenant settings and shared codebase.每个服务支持环境特定和物业特定的配置。以隔离的租户设置和共享代码库在酒店集团中部署。
FIAS, HTNG, REST, GraphQL, TCP/socket, ODBC, and file-based exchange. Bridge legacy PBX systems to modern cloud APIs without replacing infrastructure.支持 FIAS、HTNG、REST、GraphQL、TCP/Socket、ODBC 和基于文件的交换。无需更换基础设施即可将老旧系统桥接到现代云 API。
30+ integration projects spanning PMS, RCU, PBX, POS, SMS, and reporting systems.超过 30 个集成项目，涵盖 PMS、RCU、PBX、POS、SMS 和报告系统。
Don't see your system? Contact us — we build custom adapters.没有看到您的系统？联系我们 — 我们可以构建自定义适配器。
From luxury resorts to branded chains, HotelConnects handles the integration complexity so your team can focus on guest experience.从奢华度假村到品牌连锁酒店，HotelConnects 处理集成复杂性，让您的团队专注于宾客体验。
PMS check-in triggers Lutron lighting scene, thermostat preset, PBX guest profile, and welcome SMS — all under 2 seconds.PMS 入住触发 Lutron 灯光场景、温控预设、PBX 宾客档案和欢迎短信 — 全部在 2 秒内完成。
Centralized middleware deployed across 12 properties with per-property config isolation and shared integration codebase.集中式中间件部署在 12 个物业中，每个物业配置隔离，共享集成代码库。
Real-time room status between PMS, housekeeping, and RCU. DND/MUR states propagated to PBX and front-desk displays instantly.PMS、客房部和 RCU 之间的实时客房状态。DND/MUR 状态即时传播到 PBX 和前台显示器。
Connect 20-year-old PBX and FIAS systems to modern cloud PMS platforms. No forklift upgrades — HotelConnects adapts.将 20 年历史的 PBX 和 FIAS 系统连接到现代云端 PMS 平台。无需大规模升级 — HotelConnects 自动适配。
A proven architecture spanning legacy .NET Framework, modern .NET 8, and Docker-deployed services.经过验证的架构，涵盖传统 .NET Framework、现代 .NET 8 和 Docker 部署服务。
PMS, PBX, RCU/GRMS, POS, SMS platforms — on-premise and cloudPMS、PBX、RCU/GRMS、POS、SMS 平台 — 本地和云端
Adapters, normalizers, message routing, event dispatching, webhook receivers适配器、标准化器、消息路由、事件分发、Webhook 接收器
NLog, log4net, health checks, operational dashboards, alert servicesNLog、log4net、健康检查、运维仪表盘、告警服务
SPAuth, RSA key management, webhook auth, QR code generation, access controlSPAuth、RSA 密钥管理、Webhook 认证、QR 码生成、访问控制